<<St Marys Courses

Self-Assessment (Personal Competency) Tool / EOA/St. Mary’s University CPD courses

Please complete the form below. Add up your score at the end and enter the score in the boxes provided.

The score gained from this self evaluation of your competency, in your present role, will help towards selecting which qualification level best suits your needs. However, you may also wish to contact the EOA office to discuss your findings and/or we suggest you SCAN and SEND a completed form to the EOA office at [email protected] to help you define the best course for you.

PLEASE BE AS HONEST WITH YOURSELF AS POSSIBLE WHEN FILLING OUT THIS FORM

The information collected on this form will be used internally by the EOA to help us with providing the appropriate targeted services and resources to support your needs.  The EOA will not pass on this information to any third parties.

SECTION ONE: PERSONAL DETAILS (Max score is 5)

Your full name

 

Full centre name

 

County:

Exam centre number

 

Age Group

<19   19-24   25-29   30-34   35-39   40-44   45-49   50-54   55+

Years in exam office

<1    1-2    3-5    6-8    9-11    12-14    15-17    18-20    21+

Years of work experience

<1    1-2    3-5    6-8    9-11    12-14    15-17    18-20    21+

Your main job title

(e.g. Examination manager/officer)

Highest level of qualification

(e.g. GCSEs / A levels / diplomas / degree / post grad etc)

 

Question 1: Please add one point for every main group of qualifications listed

Example – GCSEs = 1 / A levels = 1 / Diplomas = 1 / Degrees = 1 / Post grad. = 1

 

SECTION ONE: PERSONAL DETAILS (Max score is 5)

Go to the next page for section 2 

© EOA / iEOA 

SECTION TWO: Relevant Training to exam office role (Max score is 10)

Question 2:

Have you attended any targeted exam officer events/ conferences in the last 2 years?

No                   (0 marks)

Yes                  (1 mark) eg. Awarding Body event 

If yes, please list who these events/conferences were with. Award yourself 1 mark per course. 

  1. ____________________ 2. __________________ (1 or 2 marks)

Question 3:

Have you been on any internal courses, related to the exam office role in the last 2 years?

No                   (0 marks)

Yes                  (1 mark) eg. invigilation training 

If yes, please name the two course you attended. Award yourself 1 mark per course. 

  1. ____________________ 2. __________________ (1 or 2 marks) 

Question 4:

Have you been on any other external courses, related to the exam office role in the last 2 years?

No                   (0 marks)

Yes                  (1 mark) eg. Awarding Body course 

If yes, please list a maximum of 3 courses. Award yourself 1 mark per course. 

  1. ____________________ 2. __________________ 3. _______________________

Question 5:

Have you completed any other professional qualifications?

No                   (0 marks)

Yes                  (1 mark) (e.g. ACCA for accountancy) 

If yes, please list a maximum of 3 courses. Award yourself 1 mark per course. 

  1. ____________________ 2. __________________ 3. _______________________

SECTION TWO: Relevant Training to exam office role (Max score is 10) 

Go to the next page for section 3 

© EOA / iEOA

SECTION THREE: GENERAL OFFICE SKILLS AND DUTIES (Max score is 18)

The questions in this section refer to all types of work places, not just to your work in a centre exam office or within an educational environment.  Award yourself 1 mark for a YES answer ONLY.

6

Have you experience in providing customer services on a regular basis?

YES/NO

7

Have you managed staff dealing with customer service type enquiries on a regular basis?

YES/NO

8

Have you used phones to communicate on customer service type enquiries on a regular basis?

YES/NO

9

Have you used emails to communicate on customer service type enquiries on a regular basis?

YES/NO

10

Have you used letters to communicate on customer service type enquiries on a regular basis?

YES/NO

11

Have you worked with a range of office management systems regularly?

YES/NO

12

Have you ever managed staff to set up any office management systems?

YES/NO

13

Have you had experience of dealing with a variety of financial areas (fees, budgets, expenditure)?

YES/NO

14

Have you managed a variety of financial areas (fees, budgets, expenditure)?

YES/NO

15

Have you managed the development of IT systems in an office environment?

YES/NO

16

Have you input data into a variety of databases to produce reports?

YES/NO

17

Have you managed the development of any data base systems?

YES/NO

18

Have you managed staff in the use of databases?

YES/NO

19

Have you used any website sources to access information regularly?

YES/NO

20

Have you used any online training systems?

YES/NO

21

Have you managed any online systems?

YES/NO

22

Have you worked in an educational environment before your current centre?

YES/NO

23

Have you ever managed in an educational environment before?

YES/NO

SECTION FOUR: EXAM OFFICE SKILLS AND DUTIES (Max score is 23)

IB = International Baccalaureate | CIE = Cambridge International Examinations

24

Have you created your centre’s exam timetable?

YES/NO

25

Have you managed your centre’s exam clashes?

YES/NO

26

Have you made entries for a range of general qualifications to awarding organisations?

YES/NO

27

Have you made entries for a range of vocational qualifications to awarding organisations? (eg. Cambridge Nationals / BTECs)

YES/NO

28

Have you made entries for a range of other qualifications to awarding organisations? (e.g. IB)

YES/NO

29

Have you dealt with results for a range of general qualifications from awarding organisations? (eg, GCSEs / GCE A levels)

YES/NO

30

Have you dealt with results for a range of vocational qualifications from awarding organisations?

YES/NO

31

Have you dealt with results for a range of other qualifications from awarding organisations? (e.g. CIE)

YES/NO

32

On the last 3 years have you always used computer based systems to input and process exam data? (eg, Capita SIMs)

YES/NO

33

In the last 3 years have you always used computer based systems to help manage your exam office? (eg, SISRA)

YES/NO

34

Have you dealt with a variety of exam fees in your centre?

YES/NO

35

Have you dealt with your centre’s access arrangements?

YES/NO

36

Have you dealt with your centre’s special considerations?

YES/NO

37

Have you managed staff dealing with issues related to access arrangements and special considerations?

YES/NO

38

Have you dealt with students on a regular basis over exam issues?

YES/NO

39

Have you dealt with teaching staff on a regular basis over exam issues?

YES/NO

40

Have you dealt with other staff (including heads of centre) on a regular basis over exam issues?

YES/NO

41

Have you dealt with parents on a regular basis over exam issues?

YES/NO

42

Have you managed staff dealing with students and parents on a regular basis?

YES/NO

43

Have you dealt with a variety of issues related to awarding organisations for general qualifications (more than 3)?

YES/NO

44

Have you dealt with a variety of issues related to awarding organisations for general qualifications (more than 5)?

YES/NO

45

Have you dealt with a variety of issues related to awarding organisations for vocational qualifications (more than 3)?

YES/NO

44

Have you dealt with a variety of issues related to awarding organisations (more than 5)?

YES/NO

© EOA / iEOA 

SECTION FIVE: EXAM ROOM ACTIVITIES AND DUTIES (Max score is 10)

46

Have you supported the activities in an exam room(s) during a live exam period?

YES/NO

47

Have you managed an exam room(s) during a live exam period?

YES/NO

48

Have you supported activities practices and procedures related to exam paper issue?

YES/NO

49

Have you managed activities practices and procedures related to exam paper issue?

YES/NO

50

Have you supported activities practices and procedures related to exam paper collection and dispatch?

YES/NO

51

Have you managed activities practices and procedures related to exam paper collection and dispatch?

YES/NO

52

Have you supported an invigilation team during a live exam period?

YES/NO

53

Have you managed an invigilation team during a live exam period?

YES/NO

54

Have you recruited an invigilation team for a live exam period?

YES/NO

55

Have you trained an invigilation team for a live exam period?

YES/NO

 SECTION SIX: FOR MORE ESTABLISHED OFFICER IN POST (Max score is 4)

56

You sit on and/or have direct access to your Senior Leadership Team (SLT)

YES/NO

57

You have the opportunity to review and research systems in your centre

YES/NO

58

You have direct input into all centre exam office policy documents

YES/NO

57

There is an opportunity for you to implement change in your centre

YES/NO

 PLEASE - Put your score in the table below:my score for each section © EOA / iEOA 2019

Section 1: Personal & professional Qualifications

(max 05)

Section 2: Attended any Training

(max 10)

Section 3: General Office Skills and Duties

(max 18)

Section 4: Exam Office Skills and Duties

(max 23)

Section 5: Exam Room Activities and Duties

(max 10)

Section 6: Established Exam Office Staff

(max 04)

Total

(max 70)

(max 10)

(max 18)

(max 23)

(max 10)

(max 04)

(max 70)

 £360 | 2. £460 | 3. £560 | 4. £660  (no VAT on all fees) Check your score above and Tick your course

0-25

1 SMU/EOA - Introduction to administering exams and the exam office role

 

26-40

2 SMU/EOA - Intermediate level for administering & managing examinations

 

41-68

3 SMU/ EOA - Higher level for administering & managing examinations

 

68+

4 SMU/ EOA – Advanced Research & development based on exam delivery

 

 * all courses include full EOA membership

<<St Marys Courses