Andrew Harland was the Head of Geography at a school in Reading when he became a teaching exams officer and was shocked at what this community were expected to do, given all the changes and pressures on a very poorly resourced and profiled community. His research at Reading University based upon the creation of the EOA in 1999 was used as the footprint for government programmes and approaches which are still being used today. Andrew became CEO back in 2004 and stood down in 2019 after 20 years to focus on other projects while maintaining his support and contribution to the EOA exams officer community going forward.