2016 The announcement of the Royal College of Teachers to withdraw its CPD programme under its new charter was a big disappointment for the EOA and coming at a difficult time when the EOA was still trying to come to terms with the new commercially driven market place. The launch of the External Candidates Service was prompted by an approach to the EOA by an Education Select Committee looking into Home Education and the poor access they had to main stream centres. From this engagement, the EOA set up. A National data base of centres offering services to external candidates A support service for external candidate seeking centre support Supported the set-up of various Home Education centres The launch of Exams SEN/D Service was prompted by three things: The growing concern over centres dealing with Access Arrangements (AAs) The lack of consultation on AAs between centres and the exam bodies The growing concern over support for SEN/D and its impact on students Julie Short one of the most committed and influential chairs of the EOA has ever had, stepped down, having completed her Exam management qualifications and supported the CPD programme as a tutor. Andrew Harland was made a fellow of the Royal College for Teachers (soon to become the College of Teaching) and was presented at Middlesex University by the patron of the college His Royal Highness the Duke of Edinburgh, for his services to education and exams delivery.