Launch of new website & online services including the Network Group Service which became more important as the dependency model created by the successful NAA modernisation programme was being dismantled, their Centre Support Service having been instrumental in setting up numerous highly effective local network groups across the country.

Launch of the first independent e-newsletter for members and the wider community

Move to offices at the University of Reading and the close links with especially the IoE at Reading is still very much part of the EOA model in re-linking Teaching & Learning with exams delivery having been separated from each other since workforce remodelling in 2003.

Re-launch of new website & online services as QCA was split up into Ofqual and QCDA, a scaled down version of the NAA and began the move to Coventry.

Continue to run a range of conferences and invite key stakeholders.