The EOA is working closely with the NCFE to support its existing services to the exam office community. As we enter a new era in exam management and administration there is a need to continue to encourage a more sharing environment that benefits all of our community.

As part of our working relationship with NCFE, NCFE provides:

• access to the NCFE’s website for targeted material for online CPD
• access to NCFE sites for EOA CPD workshops
• support  at the EOA conferences and other activities were possible
• a link from the NCFE website to the EOA website services

In return the EOA provides:

• feedback on customer service provision
• support for any NCFE events and activities the EOA are invited to
• a link to the NCFE website and it’s services

At NCFE, we’re passionate about providing exceptional customer service and exceeding your expectations. We think our approach to customer service makes us different – easy to do business with, flexible and responsive.

To find out more about NCFE visit us online at www.ncfe.org.uk, or you can search information about NCFE’s range of qualifications using our Qualification Finder .

If you’re interested in what it’s like to work with us, you can read through our Centre Support Guide which outlines our approach to customer service.

As an independent charity the EOA does not endorse or promote any specific services or products by NCFE or any awarding body. However, it is clear that the management and administration of examinations, where ever you are in the country or what ever type of centre you work in, experiences similar practices and procedures. Over the years the EOA has been working with awarding bodies and government agencies to encourage cooperation and coordination in this area. The EOA believes that this type of relationship fosters a greater sense of shared ownership in the successful delivery of present and future exam systems.

“Clarification of the term ‘PARTNERSHIP(S)’:

Use of the term ‘partnership(s)’ on the EOA website or any document referred to therein or any arrangement contemplated by that term shall not be construed as creating a partnership for legal purposes between the EOA and any other party concerned for any purpose whatsoever and neither party shall have the power or authority to bind the other party or impose any obligations on it for the benefit of any third party.”