The EOA is working closely with the JCQ to support its existing services to the exam office community. As we enter a new era in exam management and administration there is a need to continue to encourage a more sharing environment that benefits all of our community.

Note: The JCQ represents a cooperative face of the awarding community providing key information and advice on the safe delivery of both general and vocational examinations in schools and colleges.

Exam Officers staff please contact:  centresupport@jcq.org.uk and/or

telephone numbers: 0207 638 4132  or  0207 6384137

As part of our working relationship with JCQ, JCQ provides:

• access to the JCQ’s website for targeted helpline support
• support  at the EOA conferences and other activities were possible
• a link from the JCQ website to the EOA website services

In return the EOA provides:

• feedback on customer service provision
• consultation on matters related to the delivery of exam processes
• support for any JCQ events and activities the EOA are invited to
• a link to the JCQ website and it’s services

As an independent charity the EOA does not endorse or promote any specific services or products by JCQ or any awarding body. However, it is clear that the management and administration of examinations, where ever you are in the country or what ever type of centre you work in, experiences similar practices and procedures. Over the years the EOA has been working with the JCQ, awarding bodies and government agencies to encourage cooperation and coordination in this area. The EOA believes that this type of relationship fosters a greater sense of shared ownership in the successful delivery of present and future exam systems.

“Clarification of the term ‘PARTNERSHIP(S)’:

Use of the term ‘partnership(s)’ on the EOA website or any document referred to therein or any arrangement contemplated by that term shall not be construed as creating a partnership for legal purposes between the EOA and any other party concerned for any purpose whatsoever and neither party shall have the power or authority to bind the other party or impose any obligations on it for the benefit of any third party.”